About Us
Being a major structural repairer (MSR) conveniently situated at 156 -158 Voortrekker Road, Parow, our premises boasts a 2400 square metre ground floor, fully equipped with state of the art equipment & machinery required to restore your "written off uneconomical to repair" vehicle with ease. Our 700 square metre showroom, utilized for quotations, bookings and collections takes the term transparency to another level. With our classic open plan set-up, we give our clients the same feeling they received when they purchased their vehicle brand new.
Our Mission
Coles Autobody makes it our mission to ensure that throughout the entire process of vehicle restoration, our customers are completely satisfied. We offer a 36 month guarantee on workmanship and lifetime guarantee on paintwork to ensure that top quality service is received. We strive to keep our clients happy by providing them with updates as soon as their vehicle moves from one department to the next, giving them a time indication as to when our work will be completed. We aim to change the outlook on this sector to an extent where our customers can rest assured knowing that their vehicle will be delivered as close back to factory standards as possible.
Customer Care
We understand and align all our processes to all major insurance companies to ensure that the claims process is hassle free for both the client and our insurance partners. Our customer
services department and our workshop are in constant communication with one another so that the client is updated on a regular basis as to the status of the restoration process and we are
able to manage their expectations.
Paint Preparation & Spray Painting
We are proud to say that we use one of the highest quality of paints available to the market.
Our STANDOX, 100% Water-based Eco-Friendly paint comes with a life-time guarantee provided by our supplier ensuring that no paint defects will occur. Any defect's found will
result in us repainting the entire panel at the customer's convenience. To ensure the
panels are thoroughly prepared for the painting process, we use the most technically
advanced and up to date methods, therefore our workshop consists of 2 dry flatting
preparation bays and infrared curing system.
Assembly & Quality Assurance (QA)
The assembly process is done by experienced technicians whom see the end from the beginning when they do their jobs. Our just in time (JIT) procurement system for parts means that the right part is delivered at the right time for the right vehicle. We take quality assurance very seriously - the buck stops here.